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Corporate IT Service Management

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Our organization has been implementing an IT Service Management System (ITSMS) and obtained the ISO 20000-1 certification in 2021. The validity of our certification is continuously maintained through successful audits conducted by internationally accredited independent certification organizations. Our TÜRKAK-accredited certificate is currently valid through September 2027.

MKK Corporate IT Service Management Policy

This policy aims to continuously improve the IT services provided by the Central Securities Depository of Türkiye (MKK) and maintain customer satisfaction at the highest level.

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MKK Corporate IT Service Management Policy

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