Records on capital market instruments are held on a beneficiary owner basis at MKK. Investors can receive information and perform specific functions on their portfolios with their MKK Registry Number and Password, Republic of Turkey ID Number and MKK Password or e-GOVERNMENT Password.
Information on portfolio status and account movements are provided through, “automatic notification” of investors on account movements, latest portfolio status and account statements, and “standard notification” of investors about information on their accounts.
Moreover, investor can apply investor blockages on their securities to restrict participant institution transactions on their own accounts.
Besides e-MKK Information Portal, investor notification and blockage services are provided through the following means;
- MKK Call Center – (444 0 655) Voice Response System / Call Center
- e-mail and SMS (2655)
MKK Call Center
Investors, by using their MKK registry numbers and passwords, can reach MKK Call Center from anywhere in Turkey without dialing an area code, by calling 444 0 655 (444 0 MKK). Investors are provided with standard information and investors blockage services through the call center. Furthermore, call center personnel can provide assistance to investors in using interactive voice response system.
Provided that the necessary preferences are made through e-MKK Information Portal and the service is enabled, e-RPS provides monthly delivery of information on securities in all investor accounts opened in the MKK system, information on account movements and MKK fees reports through e-mail.
e-CAS: Investor Notification application is a system developed by Merkezi Kayit Kurulusu and included in investor notification services. The system aims to instantly notify investors about possible errors or abuses regarding stocks in their investment accounts and minimize or remove possible specific or systemic risks.
Domestic real investors can receive instant information on securities outflows from their investment accounts through e-mail or SMS by registering to the e-MKK Information Portal with a valid mobile number and e-mail address. Other investors can use this service by registering to the Portal with their e-mail addresses.
Investors can also request such notification for other capital market instruments and inflow movements.
By using the e-CAS: Investor Notification application, investors can receive notification related to the following operations through e-mail and SMS;
- Stock outflows (i.e. due to sale, securities transfer, L/B market transaction, DVP transfer),
- Stocks collateral (i.e. pledges) transactions,
- Attachments and liens laid on capital market instruments in their investment accounts,
- Attachments and liens laid on capital market instruments that are pledged and held in their accounts.
According to the Capital Markets Board decree on 3 October 2011, pledges or stock outflows from investment accounts due to collateral transactions will be prevented for investors who did not register to the e-MKK Information Portal by the decree date. In order to be exempt from the prevention on pledge and collateral transactions investors should register to the e-MKK Information Portal.